Volo Customer Summit – London

Wednesday September 9, 2015 | Posted at 1:00 pm | By Dan Hawkins

September 9, 2015 @ 1:00 pm

Volo Customer Summit 2015

London : 17th September

Welcome to a masterpiece of Victorian Gothic architecture

Sir John Betjeman called this Gothic treasure “too beautiful and too romantic to survive”
in a world of tower blocks and concrete. After years of devoted restoration,
The St. Pancras Renaissance London Hotel boasts glorious Gothic Revival metalwork,
gold leaf ceilings, hand-stencilled wall designs and a jaw dropping grand staircase,
as dazzling as the day Queen Victoria opened the hotel, fashioned by Sir Gilbert Scott,
in 1873.

Agenda

Directions

Note: Please complete one form for each attendee. We’re allocating two places per customer, so if you want additional spaces, please contact your Customer Success Manager.

09:00 – 09:30

Registration and networking

09:30 – 09:45

Welcome, Objectives & Agenda

09:45 – 10:15

The state of e-commerce

Guest speaker: Justin Opie – IMRG (Interactive Media in Retail Group)

Ecommerce growth in the UK appears to be slowing but what is really going on and is this pattern being repeated overseas? IMRG is the voice of e-retail in the UK, supporting its members through a range of activities – including market tracking and insight, benchmarking and best practice sharing.

10:15 – 10:30

The World of Volo

Paul Watson – CEO

Volo is continuously evolving to align with our customers and the industry. Find out what we are seeing in our world that is shaping our decisions and future.

10:30 – 10:45

Customer Success

Dan Burnham – Head of Customer Success

Learn more about the new Volo Flight Plans, upcoming training events and new products such as our new Responsive eBay stores.

10:45 – 11:00

Support & Operations

Paul McCorquodale – COO

There have been a few changes in our service recently. Find out more about what has changed, what’s coming and why we are making these changes.

11:00 – 11:30

Break and networking

11.30 – 12.00

The Future of the Volo platform

Keir Murphy – Business Analyst

Hear what we have planned for the platform. Get a first look at our new HTML platform, the new FBA functionality, our new Marketplaces API and more.

12:00 – 12.30

Data is King

Andre Verhaeg – Senior Developer

You can’t make decisions without good data. Andre will show you some of the key features of the Volo Reporting Suite, how you might use them and give you a preview of the new reports due for release shortly

12:30 – 13:00

Where do people buy?

Panel Discussion

Join a panel of merchants and industry experts to find out where the big opportunities are and how you can position your business to take advantage.

13:00 – 14:00

Lunch and networking

14.00 – 14:45

The Present and the Future of Google Shopping

Allyson Munarriz – Customer Success Manager

Are you taking full advantage of this lucrative sales channel? In the US, Google is playing around with a Buy Button for its shopping channel which will effectively turn Google Shopping into a marketplace. Even if you don’t currently have a website, you need to be aware of what Google is doing.

14:45 – 15:30

Promoting your products on eBay

Guest speaker: Owen Hughes – eBay

eBay has added a range of promotional tools to help merchants to sell more. From Daily Deals to the Promotions Manager there’s something here to ensure you finish the year in style.

15:30 – 16:00

Break and networking

16:00 – 16:45

Amazon FBA

Guest speaker: Amazon

Christmas is coming and your goose could be properly fat if you’re Primed (geddit?). FBA could be your gateway to Q4 on a scale you’ve never seen before.

16:45 – 17:00

Getting there

Adjacent is St Pancras International set at the heart of Central London with more Underground connections (Circle, Piccadilly, Hammersmith & City, Northern, Metropolitan and Victoria), than any other London station. There are four main services from the station – Eurostar, East Midlands Trains, Southeastern and ThamesLink.

Address

St Pancras Renaissance Hotel
Euston Road
London
NW1 2AR