Volo Customer Summit – Manchester

Wednesday September 9, 2015 | Posted at 12:56 pm | By Dan Hawkins
September 9, 2015 @ 12:56 pm

Volo Customer Summit 2015

Manchester : 15th September

Welcome to an award winning building and museum of the North

The multi-award winning IWM North opened on the banks of the Manchester Ship Canal on 5 July 2002 and has since welcomed over 3 million visitors. It is the youngest of IWM’s five branches and the first outside the south-east of England. It is the first UK building to be designed by world-renowned architect Daniel Libeskind. Clad in aluminium, the landmark building is a visionary symbol of the effects of war. The design is based on the concept of a world shattered by conflict, a fragmented globe reassembled in three interlocking shards. These shards represent conflict on land, water and in the air.







09:00 – 09:30
Registration and networking

09:30 – 09:45
Welcome, Objectives & Agenda

09:45 – 10:15
The state of e-commerce
Guest speaker: James Roper – IMRG (Interactive Media in Retail Group)
Ecommerce growth in the UK appears to be slowing but what is really going on and is this pattern being repeated overseas? IMRG is the voice of e-retail in the UK, supporting its members through a range of activities – including market tracking and insight, benchmarking and best practice sharing.
10:15 – 10:30
The World of Volo
Paul Watson – CEO
Volo is continuously evolving to align with our customers and the industry. Find out what we are seeing in our world that is shaping our decisions and future.
10:30 – 10:45
Customer Success
Dan Burnham – Head of Customer Success
Learn more about the new Volo Flight Plans, upcoming training events and new products such as our new Responsive eBay stores.
10:45 – 11:00
Support & Operations
Paul McCorquodale – COO
There have been a few changes in our service recently. Find out more about what has changed, what’s coming and why we are making these changes.
11:00 – 11:30
Break and networking

11.30 – 12.00
The Future of the Volo platform
John Powell – Director of Product Development
Hear what we have planned for the platform. Get a first look at our new HTML platform, the new FBA functionality, our new Marketplaces API and more.
12:00 – 12.30
Data is King
Andre Verhaeg – Senior Developer
You can’t make decisions without good data. Andre will show you some of the key features of the Volo Reporting Suite, how you might use them and give you a preview of the new reports due for release shortly
12:30 – 13:00
Where do people buy?
Panel Discussion
Join a panel of merchants and industry experts to find out where the big opportunities are and how you can position your business to take advantage.
13:00 – 14:00
Lunch and networking

14.00 – 14:45
The Present and the Future of Google Shopping
Allyson Munarriz – Customer Success Manager
Are you taking full advantage of this lucrative sales channel? In the US, Google is playing around with a Buy Button for its shopping channel which will effectively turn Google Shopping into a marketplace. Even if you don’t currently have a website, you need to be aware of what Google is doing.
14:45 – 15:30
Promoting your products on eBay
Guest speaker: Owen Hughes – eBay
eBay has added a range of promotional tools to help merchants to sell more. From Daily Deals to the Promotions Manager there’s something here to ensure you finish the year in style.
15:30 – 16:00
Break and networking

16:00 – 16:45
Amazon FBA
Guest speaker: Amazon
Christmas is coming and your goose could be properly fat if you’re ready Primed (geddit?). FBA could be your gateway to Q4 on a scale you’ve never seen before.
16:45 – 17:00


Getting there

IWM North is easily accessible by public transport from the City Centre or by car via the Manchester Outer Ring Road (M60). The nearest Metrolink tram stations are MediaCity and Harbour City. Trams run direct from Manchester Piccadilly, Deansgate-Castlefield and St Peter’s Square. If you’re coming from Oxford Road railway station, you will need to travel on foot to St Peter’s Square.

IWM North
The Quays
Trafford Wharf Road
M17 1TZ

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