Jobs

Can you help our customers grow to the next level?

Here’s where we need great people…

Volo Commerce provides an ecommerce platform, a reporting platform and services for online sellers to grow sales on marketplaces like Amazon, eBay and OnBuy, and on web stores using platforms like Magento, Shopify and Volo. This combination of comprehensive technology and dedicated professional expertise enables our customers to scale up your business for long term success.

Please apply to enquiries@volocommerce.com with a cover email indicating why we should consider you for the role, attaching a pdf of your CV.

No agencies, please.

Role: Sales Consultant

Reports to: Head of Marketing

Location: Cheltenham or remote with access to our office, UK hours

The role: The Sales Consultant is a commercially focused individual responsible for delivering on growth targets for the business. The sales consultant develops and closes opportunities brought in by the company’s business development efforts and generates opportunities of their own. The role carries an important connection between Volo and senior decision-makers, guiding our potential customers through the buying process.

The sales consultant works closely with Marketing and the rest of the management team to execute on the company’s business plans. This is a quota-bearing role with a very real opportunity for fast progression within the business.

Job spec: Click here to download the full role specification.


Role: Support Analyst

Reports to: Head of Customer Success

Location: Cheltenham or remote with access to our office, UK hours

The role: The role sits within Customer Operations where our focus is revenue retention and growth. You will be specialising in performing resolution of customer queries in relation to the Volo systems and third-party technologies that Volo integrates with, while offering a high level of customer service.

Primarily you will handle Support Tickets that have been raised by customers through our Live Chat service, ticketing system and phone line. You will focus on taking personal ownership of the queries and resolving them within our Service Level Agreements (‘SLAs’) and with excellent Customer Satisfaction (CSAT).

Job spec: Click here to download the full role specification.