Volo Customer Summit 2016

Manchester : 13th September

Volo’s mission is to build the world’s most successful community of online sellers
and we want you all to be part of that.

We know that in order to achieve growth and success you need our help and support, so we’ve spent the last year building and developing your Volo community. At this year’s Summit we’ll be exploring the achievements of the community over the last year, how we’ve strengthened the internal Volo community and how we’re reaching further into the global ecommerce community to aid your growth. We’ll also be introducing our new partner network and have chosen some key experts and services who can supplement how you work with Volo.


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Note: Please complete one form for each attendee. We're allocating two places per customer, so if you want additional spaces, please contact your Customer Success Manager.
09:00 – 09:30
Registration and networking
09:30 – 09:45
Welcome, Objectives & Agenda
09:45 – 10:15
The state of e-commerce
Guest speaker: James Roper - IMRG
Ecommerce growth in the UK appears to be slowing but what is really going on and is this pattern being repeated overseas? IMRG is the voice of e-retail in the UK, supporting its members through a range of activities – including market tracking and insight, benchmarking and best practice sharing.
10:15 - 10:30
The Volo Community
Paul Watson – CEO
10:30 – 10:45
Volo's Internal Community
Paul McCorquodale – COO
10:45 - 11:15
The future of the Volo platform
Ben Orme - Product Manager
11:20 - 11:40
Break and networking
11.40 - 12.00
Customer Success and our Community of Partners
Dan Burnham – Head of Customer Success
12:00 - 12.45
Growing Your Amazon Sales
12:45 – 13:45
Lunch and Networking
13:45 - 14:30
Introducing the Seller Hub
14:30 – 14:50
Optimising eBay to Increase Your Sales
14:50 – 15:10
International Currency Conversions
Currencies Direct
15:10 – 15:30
The Importance of Reliable Reviews
15:30 – 16:00
Break and networking
16:00 - 16:20
Improve Your Paid Search Activity
16:20 - 16:40
Managing International Returns
ZigZag Global
16:40 - 17:00
Optimising Your Fulfilment Operations
James and James
Getting there

The Evolution Suite
Manchester United Football Club
Sir Matt Busby Way
Old Trafford
M16 0RA