Features

Ecommerce features for streamlining and automating your processes

The features of Volo's ecommerce ERP software help you scale up your business with a highly comprehensive multichannel platform that maximises automation and a range of professional services. This combination grows your sales and increases your efficiencies over the long term.

Volo has leading data analytics and reporting – Vision – for informed business decisions, backed up by an extremely comprehensive and robust retail ecommerce system – Origin – to control very high volume listings, orders, shipping and stock levels across whatever marketplaces, web stores or other systems you want to connect to.

Colorful digital illustration of ecommerce features in a futuristic warehouse, showcasing two robotic arms sorting packages on a conveyor belt, a small drone carrying a box overhead, and a glowing digital dashboard displaying inventory stats, all set against a backdrop of neatly organized shelves filled with goods

Inventory management (warehouse management, suppliers, resupply, process)
Area Features
Warehouse management	Barcode printing	New SKU creation	Stock levels management
Location management	Goods in	Capacity for multi-million SKUs per customer	Kits and bundles creation
Multiple physical warehouses	Low stock warning	Bulk data editing	PDA (Personal Digital Assistant)
Multi-location	Auto-purchase order generation, auto-confirm	Edit via import/FTP/API	FIFO
Walk order/pick order, optimum routing	Supplier/3rd party integration	Custom data management

Order management (sales order processing, shipping, customer service)
Area Features
Drop-shipping	Courier documents, labels ie CN22 (customs label)	Dispatch (mark orders as packed)	Email integrations
Back-orders	Invoice printing	Tracking information	eBay Questions & Disputes
Pick lists	Packing management (eg packing screen)	Feeds/Integrations (eg 3rd party ERP or WMS integration: order export, order update, order import)	eBay Feedback
Filtering orders (eg by FBA orders)	Courier label printing	Returns	PDA
Courier automation/integration	Auditing (who’s packing slowly)	Exchanges	Reverse logistics

Channel management (listing management, multiple channels like web stores and marketplaces)
Area Features
Listing creation	Pricing	Multiple stores and territories	Listing stock by physical location
Titles	Images	Shipping	Listing preparation/optimisation by channel/marketplace
Variations	Categories	Click and Collect	Simultaneous listing updates across different channels
Descriptions	Business policies	Promotions, marketing, advertising, offers	Stock level management by channel
Attributes	Auctions	Listing updates, removals	On-screen errors and warning management
Amazon (all marketplaces, Fulfilled by Amazon, Fulfilled by Merchant, Merchant/Seller Fulfilled Prime, Amazon Business)	eBay (all marketplaces, eBay Fulfilment, eBay Managed Payments)	Other marketplaces

Reporting (analytics, dashboards, reports)
Area Features
Dashboards (Daily sales summary, Previous day sales summary)	Sales target reporting (sales performance against target)	Customer reporting (top customers report)	Shipping reporting (shipping breakdown, dispatch performance)
Product reporting (SKU detail, Channel detail, SKU sales velocity)	Stock reporting (stock forecast, dead stick, slow stock)	Credits and refunds reporting (refund analysis, refunds reasons)	Channel/marketplace reporting (Channel order summary, Amazon breakdown, Amazon trade sales, eBay category)
Supplier performance reporting (supplier report, supplier velocity)	Cross-border reporting (cross-border report)	Kit/bundle reporting (product bundles)	Margin reporting (Margin breakdown, Margin reporting, Order, Supplier and SKU margin)
You can filter all these reports across a large range of filter categories and create subsets for in-depth comparisons.

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Volo Commerce

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