The Volo service and systems focus on helping you scale up your business with dedicated account management expertise and a highly comprehensive multichannel platform that maximises automation. This combination grows your sales and increases your efficiencies over the long term.
Volo has the leading data analytics and reporting system – Vision – for informed business decisions, backed up by an extremely comprehensive and robust retail ecommerce system – Origin – that controls very high volume listings, orders, shipping and stock levels across whatever marketplaces, web stores or other systems you want to connect to.
| Inventory management (warehouse management, suppliers, resupply, process) | |||
| Area Features | |||
| Warehouse management | Barcode printing | New SKU creation | Stock levels management |
| Location management | Goods in | Capacity for multi-million SKUs per customer | Kits and bundles creation |
| Multiple physical warehouses | Low stock warning | Bulk data editing | PDA (Personal Digital Assistant) |
| Multi-location | Auto-purchase order generation, auto-confirm | Edit via import/FTP/API | FIFO |
| Walk order/pick order, optimum routing | Supplier/3rd party integration | Custom data management | |
| Order management (sales order processing, shipping, customer service) | |||
| Area Features | |||
| Drop-shipping | Courier documents, labels ie CN22 (customs label) | Dispatch (mark orders as packed) | Email integrations |
| Back-orders | Invoice printing | Tracking information | eBay Questions & Disputes |
| Pick lists | Packing management (eg packing screen) | Feeds/Integrations (eg 3rd party ERP or WMS integration: order export, order update, order import) | eBay Feedback |
| Filtering orders (eg by FBA orders) | Courier label printing | Returns | PDA |
| Courier automation/integration | Auditing (who’s packing slowly) | Exchanges | Reverse logistics |
| Channel management (listing management, multiple channels like web stores and marketplaces) | |||
| Area Features | |||
| Listing creation | Pricing | Multiple stores and territories | Listing stock by physical location |
| Titles | Images | Shipping | Listing preparation/optimisation by channel/marketplace |
| Variations | Categories | Click and Collect | Simultaneous listing updates across different channels |
| Descriptions | Business policies | Promotions, marketing, advertising, offers | Stock level management by channel |
| Attributes | Auctions | Listing updates, removals | On-screen errors and warning management |
| Amazon (all marketplaces, Fulfilled by Amazon, Fulfilled by Merchant, Merchant/Seller Fulfilled Prime, Amazon Business) | eBay (all marketplaces, eBay Fulfilment, eBay Managed Payments) | Other marketplaces | |
| Reporting (analytics, dashboards, reports) | |||
| Area Features | |||
| Dashboards (Daily sales summary, Previous day sales summary) | Sales target reporting (sales performance against target) | Customer reporting (top customers report) | Shipping reporting (shipping breakdown, dispatch performance) |
| Product reporting (SKU detail, Channel detail, SKU sales velocity) | Stock reporting (stock forecast, dead stick, slow stock) | Credits and refunds reporting (refund analysis, refunds reasons) | Channel/marketplace reporting (Channel order summary, Amazon breakdown, Amazon trade sales, eBay category) |
| Supplier performance reporting (supplier report, supplier velocity) | Cross-border reporting (cross-border report) | Kit/bundle reporting (product bundles) | Margin reporting (Margin breakdown, Margin reporting, Order, Supplier and SKU margin) |
| You can filter all these reports across a large range of filter categories and create subsets for in-depth comparisons. | |||
