Have you added a new online sales channel or marketplace to the one you already have and joined the ranks of the multichannel seller? Have you outgrown the systems you have? Is your current platform not doing the business for you? Each channel has its own rules and ways of working, and you need to better control and manage your multichannel business, from supply through to demand, fulfilment, despatch and service. Investing in this solution is probably the most important decision you’ll make, because you’re connecting all the moving parts into something that’s configured for where you want to take your business. You want to get it right, right?